See What Others Are
Saying About Us

By Fernando Rodriguez on Jan 12, 2019

By NACHO SALAS on Jan 07, 2019

By Erica S on Dec 20, 2018

Thank you audio express for your great service

By Ismael Lopez on Dec 19, 2018

First of all this poor experience was my fault. To start I was in a rush, didn't research my vehicle stock audio system. I went in to buy two new oval speakers for the doors. Told the tech one of the speakers sounded busted. I was shown a pair of basic JL Audio speakers. I gave the thumbs up and left at 12:30pm to get it installed. Here is where it all turned to poop and in hindsight I should've just jumped in my car and drove away. To start the technician stared at my radio said I had an internal amplifier. Then after I paid the tech and he said it would take 2 hours tops to install. I went to grab lunch and an hour later I went outside my car was still in the parking lot. I took an Uber home. I returned at 5:30pm! The car was still not ready. Then the tech said he had been calling me. So then he went on to try and sell me an amp and new stereo. Told me that the stock speakers were fine and I needed an amp. He tried is slimest tactics to persuade me to make an impulsive decision to buy a whole new system. I left at 6pm because the car was not ready. Here is the problem. First they new my speakers were fine and didn't call me to give me the heads up. Second, they took 6 hours to install two door panel speakers. Third, the guy really only called me to try and sell me more equipment not to tell me my car was ready for pick up. Forth, I started to research and my car DOES NOT have an internal stock amp. Plus the tech said that my speakers were a great choice because they had separate tweeters.... A week later I looked in the box that was chilling in my trunk and the TWEETERS ARE STILL IN THE BOX. I got ripped off and they continued to try and rip me off. The install was clean and the speakers are great, however don't trust these guys if they suggest anything more. You can't trust this organization. They are interested in selling not building a client base.

By Ismael Lopez on Dec 18, 2018

First of all this poor experience was my fault. To start I was in a rush, didn't research my vehicle stock audio system. I went in to buy two new oval speakers for the doors. Told the tech one of the speakers sounded busted. I was showed a pair of basic JL Audio speakers. I gave the thumbs up and left at 12:30pm to get it installed. Here is where it all turned to poop and in hindsight I should've just jumped in my car and drove away. To start the technician stared at my radio said I had an internal amplifier. Then after I paid the tech and he said it would take 2 hours tops to install. I went to grab lunch and an hour later I went outside my car was still in the parking lot. I took an Uber home. I returned at 5:30pm! The car was still not ready. Then the tech said he had been calling me. So then he went on to try and sell me an amp and new stereo. Told me that the stock speakers were fine and I needed an amp. He tried is slimest tactics to persuade me to make an impulsive decision to buy a whole new system. I left at 6pm because the car was not ready. Here is the problem. First they new my speakers were fine and didn't call me to give me the heads up. Second, they took 6 hours to install two door panel speakers. Third, the guy really only called me to try and sell me more equipment not to tell me my car was ready for pick up. Forth, I started to research and my car DOES NOT have an internal stock amp. Plus the tech said that my speakers were a great choice because they had separate tweeters.... A week later I looked in the box that was chilling in my trunk and the TWEETERS ARE STILL IN THE BOX. I got ripped off and they continued to try and rip me off. The install was clean and the speakers are great, however don't trust these guys if they suggest anything more. You can't trust this organization. They are interested in selling not building a client base.

By Angel Limon on Dec 15, 2018

By Mayo on Dec 12, 2018

Poor service

By Simon Renteria on Nov 29, 2018

Man could not be happier with their service just went in for a fuse box for my truck system and my man hooked it up. Going to do my shopping with them from now on

By L Lopez on Nov 24, 2018

Thank you Rene for helping me out from having to worrying about draining my battery over this weekend!! I will be back, I promise!

By Denise Juarez on Nov 06, 2018

By Angie Serna on Oct 30, 2018

Today I visited Audio Express on Lee Trevino and WOW was I impressed, Rene greeted me and my boys and was very helpful and professional. I came to them with a dilemma with a TV mount in my vehicle that was literally hanging by just some wires and he took it in and in minutes had it fixed. I will definitely come back to see Audio Express for any of my car stereo or TV installs and I highly recommend them too! Keep up the good work work Rene and kudos to you and your team!

By Ricardo Novoa on Oct 13, 2018

Went to Audio express on Lee trevino in el paso tx went in to look at car stereos for my sons car and we were greated by store mgr Rene. . Rene was so polite and very professional very knowledgeable he help us find tge right stereo for my sons car gave us a great price and a ggos deal so we agreed and in about 45min walked out with a great looking great sounding stereo awesome installation very professional Thanks Rene great Job.

By SmearyFormula7 , on Oct 12, 2018

By Jose Vargas on Oct 11, 2018

I went there about 3 years ago to get a stereo for a 2008 Honda pilot. They did a horrible job made a short and I had to pay El Paso Honda 150 dollars to fix it. They refuse to pay for repairs. They also used wiid screws to hold the speakers on the doors and broke the metal where speaker seats.

By Doc Oddy on Oct 07, 2018

They have good stuff no more of the one dollar install and the person didnt really try to get my attention. Only had one person there and he was like wait one sec wait one sec. Then in the end he was like ok didnt show me nothing at all asked about the car that was it. Bad service

By Jerry Garcia on Sep 06, 2018

Amazing service, excellent prices, will be coming back to buy new subs thank you!!!

By Gilbert Rodriguez on Aug 25, 2018

Just had a back up camera installed on my son's car!! Great service!!

By Jasmine Fernandez on Aug 16, 2018

All the employees here are very friendly and inviting! Chris helped me out when I was looking for an alarm for my car and was very knowledgeable and helpful. I highly recommend!!

By Vanessa Fernandez on Aug 16, 2018

Excellent service , the man was very helpful and friendly ! It was quick too, i highly recommend !

By alberto mora on Aug 15, 2018

Great service thank you rene