I’m a repeat customer and got my amp and sub from them . Henry is a great guy and made sure all my needs were met . Will be going back for any more future work that is needed .
i had a couple of issues with my aftermarket radio. and Rene at the lee trevino store had the hookup. knew exactly what i needed for my rover. awsome customer service. thanx again Rene.
Very helpful, informative and professional service. They will answer questions and they do clean work, no wires showing and they installed my subwoofer in only 3 hours.
Very disappointed. Nothing like the Westside location they used to have. Went looking for bass for my Silverado and got what THEY wanted to give me instead of what I told them I wanted. Install was done horribly. Asked for 2 12s got 1 and a dummy 12 in a ready set box. Was told I was getting a 800 watt amp got a 400 watt one instead. Charged me for 2 12s and an 800 watt amp though. Asked for refund or exchange, finally settled on exchange after being told I'd have to pay more for 2 10s! Yea. You read that right. Amp was not mounted right, trash was on my floorboards, wasted my time and money going there. Big mistake. Ive seen the installs on other Silverados and mine looked nothing, nothing like those. I think the homeboys on Alameda could've done better. Settled on the 2 10s, didn't even get to the amp. A month later and I'm still very very disappointed and unsatisfied. Should have gone somewhere else. I don't even know who I was dealing with since the receipts show two different names even though it was the same guy!
I received my car back several hours ago. Unfortunately I didnt not receive it back in the same condition. It is clear they locked my keys in the car and pried my door open to get back in. Now my door makes a loud pop when I open it. Christian claims my car had to be in that condition when it came and he was the first to suggest most likely someone tried to pry it open. My driver door doesnt seal the way it did before and now I have to slam it. I will be taking my car in tomorrow morning and if the issue isn't addressed to my liking they will be in for a huge lawsuit. Unacceptable, own up to your errors and fix the issue! On another note, Henry needs to work on his people skills.
We went in to Audio Express thinking we needed a new car alarm system but thanks to Rene all we needed was a good cleaning of our car remotes, Excellent service, we highly recommend this Audio Express on Lee Trevino ..... Thanks Rene and Crew!
Couldn't be happier! These guys know thier stuff! Installation was perfect and prices on great name brands are great!
Great service, Christian helped me out in less than 2 mins. Something simple but well appreciate.
Thanks to Rene , Great customer service, he helped me with my system of my car!!! 100% reccomended here !
Great team very helpful
Had a slight misunderstanding as to what was expected with the install, but they stood behind their word/work and warranty. Got the issue resolved very fast and will be a repeat customer after seeing the customer support of the taller gentlemen with glasses. Didnt catch his name but thanks bud!
Rene and crew are awesome! They are very professional, friendly, and get the job done efficiently. I had a rear view camera installed and it was setup perfectly and works great. Thank guys!